For as many years as you’ve run your company, you’ve been used to doing everything in-house. Tasks such as bookkeeping, hiring, sales, and marketing are all conducted by internal employees. You’re considering outsourcing your IT needs to a managed IT services provider, but you’re a bit apprehensive seeing all of your other business processes are under your control. It’s understandable to be a little hesitant of having an outside company step-in to manage your information technology infrastructure. As it is, your business relies on its networks and applications to do many of your day-to-day operations.
Rest assured there are many benefits of utilizing an outsourced IT provider. Still not convinced?
Here are four major benefits of having managed IT services for your business.
1. Reduced Downtime
Managed IT service providers continuously monitor your entire IT infrastructure. All of your networks, data centers, and workstations are constantly checked on, and issues are taken care of on the back-end before an outage occurs. With proactive monitoring by your managed IT services provider, you no longer have to sit by idly while waiting for repairs to be made on your workstations, servers, or network components. Instead issues are taken care of at the first sign of a disruption, keeping your IT infrastructure running smoothly and drastically reducing downtime in your office.
2. Continuously Updated Security
New security threats pop up almost every week, which can leave critical business applications and sensitive files and folders at risk. Software companies often release patches and updates to address these issues, but many times these updates aren’t performed automatically (or they cannot be executed without high-level administrative access). Your IT services provider will continuously research new security threats, while making sure that all of your applications have the most recent updates and security patches. Additionally, at the start of your service agreement, your managed IT services provider can conduct an initial IT security audit to identify vulnerabilities in your system and apply fixes. They can also implement enterprise level controls and firewalls to protect your business’s assets.
3. Data Protection
Losing important files and data can be detrimental to a business. In addition to protecting your company’s data through rigorous security measures, an IT services provider will configure your data centers so that your files are continuously backed-up. They can virtualize existing servers to set-up redundancy in your office or use cloud providers to protect and replicate your valuable data – so should one physical server crash, your files are easily accessed from the backups.
4. Network Maintenance
For businesses, networks don’t just serve to connect your employees to the internet. Often phone/voice lines are connected to the network, as are company email, video communications, and file transfer protocols. As so much information is transmitted over your internal networks, and most (if not all) of your departments require fast and efficient connections to the network, you need to make sure that it runs smoothly 100% of the time. Whether your network is strictly made up of Ethernet connections or a combination with Wi-Fi, your IT service provider will check your connections, firewall, and web applications to rectify an issue before it can become a massive network disruption.